This customer found pictures of my Koi on Purple Britta Tote on the internet and tracked me down.
I didn't have much of the purple left, but I still had an untouched piece of the same print in black.
The order became one of the most beautiful sets I have ever done. Breathtaking! You can never go wrong with a Kona Bay print!
We
started with a Panther Deluxe, added the Laptop insert, but made in
purple, for a flash of color, a matching Tallullah purse and a Sweet
Pea Mini Wallet.
The most gratifying part of the order came, however, when I received the following e-mail...
"Hi there!
They have arrived!!! I just opened the box 5 minutes ago!!
I
must say, they are absolutely gorgeous. And so roomy! Perfect sizes,
perfect cuts, perfect placement, right down to the flower on the inner
flap of the panther deluxe and the way you wrapped the fabric a little
around the purse so the image continued right to the end of koi's tail.
Beautiful! And in great time for my trip!
This has not only been
the best online shopping experience I've had, it was the best service
I've received anywhere. Including in person. I'd never before met
someone who seemed to care more about a client and fulfilling the
shared vision between them. Your customer service is impeccable and
your products are outstanding in both design and quality. I couldn't
have asked for more.
Thank you for creating for me the most
unique and stunning bags I have ever owned or, indeed, seen. I cannot
wait to tell my friends and family about Zoe's Bag Boutique - about the
service, promptness, and attention to detail you have shown. I won't
need to tell them about the quality or the craftsmanship, however. In
that, the bags speak for themselves.
Thank you so much for
making this experience such an enjoyable one. It has been a pleasure,
as always, working with you. I hope one day to speak with you again and
I'll be keeping my eye out for articles about you. I'm sure this won't
be the last!
Thanks, wholeheartedly,
Jenny D"
6/9/09
I
worked with the customer on this incredible bag. We both loved the
spider web on the end pocket! It was a gift she got to select for
herself. After we nailed down the details she decided to forgo seeing
it, including pictures, until Christmas Day. Such discipline!!!!
How did she like it?
"KAREN!!!!!
I LOVE IT!!!!!!!!!!!!! I was so excited to open it today but waited for
awhile in the gift giving process. Then - there it was - already
wrapped - how thoughtful of you! - and just stunning. I LOVE the colors
of the echino purple, I love how lightweight the bag is with such
sturdy fabrics, and your construction is perfectly perfect. I am
soooooooo happy with it! I have already transferred everything I want
into it, and the outside pockets are great. I have everything I need a
fingertip away. THANK YOU SOOOOOOOO MUCH!!!!!
Now I will try to
be calm for awhile, before I start perusing your wares again. For me?
For gifts? Hmmmm - so many possibilities!
Merry Christmas. You made mine very happy :-)
Dotty"
Jan 09
One of my customers, living in Hawaii, ordered a custom bag that I wrote about in a previous post.
She sent me more fabric, one piece to make a diaper bag for a friend, and the other, a square of stunning Echino fabric.
She
thought perhaps a flap for a Morphin bag. But I suggested we utilize
the shape and go with a slightly altered version of a Honeysuckle Tote.
She wanted the body to be red, no problem I have a bright and beautiful
red cordura on hand. The resulting bag was eyecatching, as was the
Layla Diaper bag, which has an internal divider, padded shoulder strap,
outer zippered pocket..the works.
She tells me:
"Hej Karen.
No more Aloha for me. I just moved from Hawaii to Sweden, hence the late reply.
The
bags arrived and were more than I expected as usual. My friend -who got
the diaper bag- was really pleased with the bag and it works great for
her.
I am super happy with my bag. You cannot believe how many
people who have come up to me and asked me where I bought it. It looks
very unique, and it was the absolute best way to use the fabulous
echino fabric. I love the shape of the bag and it looks really small,
but it holds my computer a couple of books and even a set of training
clothes and it still doesn't look to full. It is like a magic bag.
I will send you some pics with the bags in action later.
I hope you ship internationally otherwise you will have to make an exception for me.
Kram
Elin"
4/8/09
I
worked with a customer who lives in Hawaii, to create this bag. She
wanted something large, so we went with the Large Zelda Deluxe. She
sent me the fabric she wanted to use, an interesting damask by the same
designer that created the Echino line of prints. She added a matching
Scooter zip bag and a Sweet Pea mini wallet to the order also.
We
put a divider inside so she could have two sections. Kept the laptop
sleeve as she sometimes takes her laptop with her when she goes to the
beach! Added a full panel zippered pocket to the back, and put the Zoe
Pocket set in there instead of inside the bag. This allowed me to add a
set of poochy pockets inside. The poochy pockets are great for stuffing
with diapers, extra clothes etc. They lay flat, but the pleated fronts
allow them to "pooch" out when needed.
Since this customer has
an active lifestyle she wanted to be able to carry the bag not only on
her shoulder, but on her back when riding her bike.
We added an
attachable padded shoulder strap. She can leave it at home if not
needed, or wrap it around the strap, where it is held in place with a
small strip of velcro, providing padding over her shoulder when the bag
is on her back.
I was pleased to hear she was happy with the result and she has given me permission to include her comments here.
In her e-mail, titled, Thank you, thank you, thank you, she says:
" Aloha Karen!
I
am sorry I haven't had the time to write you an email earlier. It has
been a very busy month and I am so glad that I had the bag to make my
life a little easier.
I love it. It looks really great, and
everything my daughter and I need for the day fits in it. The shoulder
strap is perfect, and the bag stays on my back when I am biking. My
husband jokes about getting seasick or lost among all the different
pockets, but those really come in handy when you pack clothes, toys,
food, blankets, and books.
Thank you"
Oct 16/08
Her comments:
